We run an Advanced Access style appointment system. We offer appointments on the day but you can also book in advance. The aim is to provide you with a doctor's appointment within 48 hours. If you wish to see a particular doctor, please ask and we will aim to accommodate you. Emergencies can be seen on the same day.
Appointments are at 10 minute intervals. The surgery times are only a guide and may vary according to the doctors' other commitments.
Routine consultations are by appointment only. Please ask the receptionist when your usual doctor is available. If you feel your problem is urgent and your own doctor is not available, you may be offered an appointment with another doctor in the practice.
Separate appointments will be needed for each member of your family who wishes to see the doctor.
If you are unable to keep your appointment, please let the receptionist know so that it may be offered to someone else. Please be punctual. The doctor cannot wait for patients who arrive late.
We offer online booking of appointments. Please speak to Jignasha Piparia to set this process up.
Please aim to arrive at the time of your appointment. We do send text message reminders for your appointment. If patients are later greater than 15 minutes you may not be seen. This is because we have other patients waiting, who may need our urgent attention, exceptions will be made in a select few cases.
If you forget your appointment and arrive late you could be affecting someone elses life.If you are having a medical emergency such as having symtptoms of a stroke or heart attack, please call 999.
Accident and Emergency should be used for emergency situations. If unsure, please contact the surgery for advice for which service to access.In the event that you cannot get an appointment with the surgery, and you need to access medical services there are several other options.
There are walk in clinics in the surrounding areas such as Loxford Polyclinic, Upney Lane Barking, and Harold Wood Polyclinic.
GP Out of Hours services can be accessed by calling 111. There are also GP hub services for booked appointments in the evening.
Golds Pharmacy in Gants Hill and Fairlop pharmacy are open till late. Please check with your local pharmacies for their current opening hours.
Don't forget pharmacies can offer some emergency treatments in certain illnesses. Please check with your local pharmacy.